Insight
AI transformation from the top: leading through change with Group CEO at Inetum, Jacques Pommeraud
Episode 50
Episode overview
Jacques Pommeraud, CEO of Inetum, joins Dave Allen to explore how leaders can turn AI’s promise into meaningful change without leaving people behind. From redesigning business processes to building trust, pacing transformation and protecting employee wellbeing, this is a conversation about the human side of technological change.
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The best idea or the best strategy doesn’t go anywhere if you don’t have followership in the organization. So when I step back and reflect on that, I would say there’s a few learnings. The first one is you really have to like people.
Jacques Pommeraud Group CEO, Inetum
We live in a time of relentless evolution and limitless possibilities. So, how do you harness the best of today, in order to prepare yourself for tomorrow?
Jacques Pommeraud is CEO of the digital services giant Inetum, with a 27,000-strong global workforce across 19 countries.
He’s leading through an era that tempts many CEOs to abandon their longstanding principles, and chase growth beyond their means.
Today’s conversation is an essential checkpoint for leaders who want to make the best of new technologies, because as Jacques reminds us: no strategy goes anywhere without the followership of people to make it happen.
Any plan that doesn’t fit in one page of paper is too long, too complicated, won’t get done. I’ve been applying this principle for 10 years, and it’s been fairly successful, in my opinion.
Jacques Pommeraud Group CEO, Inetum
You will learn:
- Why AI transformation needs to change how work gets done, not just automate existing tasks.
- How CEOs can lead AI adoption by getting personally involved.
- Why trust, authenticity and thoughtful pacing matter when guiding people through change.
- How to consider AI’s productivity gains alongside learning, work intensity and employee wellbeing.
- Why leaders need to keep adapting their strategy as technology and the world around them change.
Authenticity builds trust, and without trust, you go nowhere. For the same reason, people don’t change their behavior or don’t follow you if they don’t trust their leader, and trust comes in a large part of the perception that you are authentic.
Jacques Pommeraud Group CEO, Inetum
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